You can either call Idea customer care from your Idea phone or you can choose to call from other phone using the below number.

North East includes the Seven sister states of india, Arunachal Pradesh, Assam, Manipur, Nagaland, Meghalaya, Mizoram, Tripura.

Applies To : Idea customer care for- Itanagar,  Imphal,  Shillong,  Aizawal,  Kohima,  Agartala,  Tirap,  Bishnapur,  Garo Hills,  Jaintia Hills.